Chasing Media is a results-driven digital marketing and automation agency helping businesses generate qualified leads, improve customer engagement, and grow revenue through powerful marketing systems.

WhatsApp Marketing in Chennai | AI Chatbots

WhatsApp Marketing Services for Chennai Businesses

WhatsApp Marketing Services in Chennai That Start Better Conversations

Reach customers on a channel they already use—with relevant messages, helpful automation, and a clear path to speak with your team.

Chasing Media provides WhatsApp marketing services in Chennai and across India. We help businesses plan and manage permission-based campaigns, set up AI chatbot experiences, automate customer follow-ups, and coordinate broadcast messaging around your business goals.

Whether you want to respond to enquiries faster, keep customers updated, or promote an offer to people who have agreed to hear from you, we’ll help you build a WhatsApp strategy that fits your business.

Campaigns are planned for opted-in audiences and must follow applicable laws and WhatsApp policies. Platform access, message delivery, and account approvals are subject to eligibility and WhatsApp’s rules.

Chennai business team reviewing WhatsApp marketing campaigns and customer enquiries
Get a free WhatsApp marketing consultation

From WhatsApp campaign to customer conversation

Make WhatsApp a useful part of your customer journey—not just another place to send promotions. Chasing Media can help connect permission-based campaigns, AI chatbot conversations, and your team’s follow-up in one clear workflow.

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Build an opted-in audience

Plan how people can choose to receive relevant updates from your business. We don’t recommend purchased or scraped contact lists, or sending unsolicited bulk messages.

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Send relevant broadcasts

Prepare and manage campaign messages for contacts who have agreed to receive that type of communication. Message templates, eligibility, and delivery are subject to WhatsApp’s current requirements.

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Respond with chatbot automation

Use an AI chatbot to answer common questions, collect enquiry details, and guide customers to an appropriate next step. Set clear points for handing conversations to your team.

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Follow up and learn

Help your team respond to enquiries and review campaign activity, such as replies and enquiries, where those signals are available. Results depend on your audience, offer, and follow-up; specific outcomes aren’t guaranteed.

Plan your WhatsApp campaign with Chasing Media

Our services can include:

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WhatsApp campaign planning and management

We help define your campaign goal, audience, message, timing, and next step. Depending on the campaign, that may mean promoting an offer, announcing a launch, following up on an enquiry, or sending a relevant update to an opted-in audience.

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Bulk and broadcast messaging

Send campaign messages to eligible contacts who have agreed to receive them. We can help organize audiences, prepare campaign content, schedule broadcasts, and review results. Messaging limits, template requirements, and delivery are subject to WhatsApp’s current policies and your account’s eligibility.

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AI chatbot setup

Give customers a faster way to get answers and take the next step. A chatbot can be configured to answer common questions, collect enquiry details, qualify leads, route requests, or hand the conversation to a person when needed.

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WhatsApp automation and follow-ups

Reduce repetitive manual work with agreed conversation flows, enquiry follow-ups, reminders, and lead-routing workflows. We’ll plan automations around your customer journey and the integrations available to your business.

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Campaign reporting and improvement

Review useful campaign signals—such as delivery, replies, enquiries, and next-step actions—to understand what is working and where to improve. We don’t promise a particular open rate, lead volume, or sales result.

Opt-in customer campaign flowing into an AI chatbot and human support
Explore our AI Agent service
We have more than 7+ years of experiance in WhatsApp Marketing Service

Who can benefit from WhatsApp marketing?

WhatsApp can support customer communication across many types of businesses. We’ll first look at your audience, the messages you want to send, and whether WhatsApp is a suitable channel for that use case.

We work with businesses such as:

  • Real estate teams sharing relevant project information with interested prospects.
  • Education and training providers responding to course enquiries and communicating with opted-in learners.
  • Ecommerce and retail businesses sending relevant product updates or offers to subscribers.
  • Restaurants and hospitality businesses sharing menus, booking information, and timely updates.
  • Travel businesses communicating itinerary information and answering customer questions.
  • Professional and local service businesses managing enquiries, appointments, and follow-ups.

For sensitive or regulated sectors, campaign content and data handling should be reviewed against applicable laws, industry requirements, and WhatsApp policies before launch.

WhatsApp Marketing Agency

How our WhatsApp marketing process works

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01
Understand your goal

We learn about your business, audience, current communication process, and what you want WhatsApp to help you achieve.

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02
Plan the customer journey

We map the campaign or chatbot experience: how people opt in, what they receive, how they respond, and when your team takes over.

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Prepare and configure

We help prepare message content, audience segments, chatbot flows, and agreed automations. Where WhatsApp requires a template or approval, it must meet the applicable requirements. Approval decisions are controlled by WhatsApp, not Chasing Media.

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Launch, review, and improve

Once the setup is ready, we support the launch and review results with you. We use those observations to recommend practical improvements to the content, audience, or conversation flow.

Business team managing customer chats and CRM contacts from a dashboard

Permission-based messaging, built around customer trust

We believe WhatsApp marketing should be expected, useful, and easy to manage. Campaigns should be sent only to people who have given permission to receive relevant communications from your business. Tell people what kinds of messages they are signing up for, identify your business clearly, and respect requests to stop or change communications.

We do not recommend purchased or scraped contact lists, unsolicited message blasts, or misleading campaign claims. WhatsApp may limit messaging or account access when businesses fail to follow its policies or generate negative user feedback.

Why work with Chasing Media?

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Chennai-based, serving businesses across India

We’re based in Chennai and work with businesses looking to improve customer communication and lead follow-up.

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Marketing and automation in one service

We bring campaign planning, broadcast messaging, chatbot design, and agreed automation together, so the customer experience is considered from the first message through to the follow-up.

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Support shaped around your business

We’ll discuss your use case and recommend a practical scope rather than assume every business needs the same campaign or chatbot setup.

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Clear expectations before launch

We’ll explain the proposed work, dependencies, and costs before you begin. Platform eligibility, WhatsApp approvals, and campaign outcomes are not guaranteed.

Looking for broader lead-generation support?

WhatsApp Business Platform & Marketing Plan

WhatsApp Marketing Agency in Chennai
WhatsApp Marketing Agency in Chennai

₹ 9,999
per year

No setup fee. Onboarding, CRM access, and service handling are included.

Include:
  • ✔ WhatsApp Business Platform onboarding support — guided setup with no separate onboarding fee.
  • ✔ Blue Tick application assistance — help preparing an application where eligible; approval is decided by Meta and isn’t guaranteed.
  • ✔ CRM contact management — upload and organize contacts. Use contacts who have agreed to receive relevant messages, and state any CRM or platform limits that apply.
  • ✔ Message template support — create and submit templates; approval is subject to WhatsApp’s requirements.
  • ✔ Broadcast campaigns and audience follow-ups — for eligible, opted-in contacts and in line with applicable policies.
  • ✔ Live chat dashboard — manage customer conversations from one place.
  • ✔ AI chat agent and chatbot flows — automate suitable responses and guide customer enquiries, with a handoff to your team when needed.
  • ✔ Click-to-WhatsApp ads support — plan or manage campaigns that start WhatsApp conversations. Advertising spend is separate.
  • ✔ Support from our team — contact us through WhatsApp or phone for service assistance.
Get started with the annual plan
whatsapp marketing services
Get Free WhatsApp Marketing Consultation

FAQ

What are WhatsApp marketing services?
WhatsApp marketing services help businesses plan and manage customer communication on WhatsApp. Depending on the scope, this can include campaign planning, permission-based broadcasts, chatbot setup, automation, and campaign reporting.
Can you send bulk WhatsApp messages?
We can help plan and manage broadcast campaigns for eligible contacts who have agreed to receive relevant messages. Sending to a large number of people does not remove the need to follow WhatsApp policies, applicable laws, opt-in expectations, and any template or account requirements.
Do customers need to opt in?
Businesses should obtain permission before sending marketing messages and clearly explain what types of messages people will receive. They should also honor requests to stop receiving messages. Confirm the requirements for your business and location before launching a campaign.
Can an AI chatbot reply to every customer automatically?
A chatbot can handle agreed tasks, such as answering common questions or collecting enquiry details. The scope depends on the information and integrations available. We recommend defining when a conversation should be handed to your team, especially when a request is complex or needs human judgment.
How much do your WhatsApp marketing services cost?
Our service fee is ₹9,999 per year and includes onboarding, CRM access, and related service and handling fees. Meta messaging charges are additional and depend on applicable WhatsApp rates. Contact us to confirm what is included in the plan and any applicable taxes.
Are you an official WhatsApp or Meta provider?
Chasing Media is an independent marketing and automation agency, not Meta, WhatsApp, or an official Business Solution Provider. We provide campaign, chatbot, and implementation services. Platform access, eligibility, and approvals are governed by the applicable provider and WhatsApp’s requirements.
Can you guarantee a verified account, message delivery, or sales results?
No. Account or template approvals and message delivery are subject to WhatsApp’s rules and your account status. Sales outcomes depend on factors such as audience relevance, offer, timing, and follow-up, so we don’t guarantee a specific result.

👉 Contact the Best WhatsApp Marketing Agency in Chennai

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Tell us what you want to improve—campaigns, customer enquiries, lead follow-up, or support automation. We’ll discuss your requirements and recommend a practical next step.

📞 Let’s plan your WhatsApp marketing!

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